Front Office Job

Company Description

Sayaji Group of Hotels epitomizes sophistication with a collection of individually designed properties catering to discerning leisure and business travelers. With a robust presence across India, Sayaji Group sets the standard for luxury and comfort, delivering unparalleled experiences to our esteemed guests. The group features 24 hotels across 17 cities, offering a wide range of accommodations through three distinctive brands: Sayaji, Effotel by Sayaji, and Enrise by Sayaji. The company is committed to exceeding guests' expectations while providing a nurturing environment for over 3,200 employees, ensuring that every stay is memorable.

Role Description

This is a full-time, on-site role located in Indore for a Front Office Job. The Front Office personnel will be responsible for managing guest check-ins and check-outs, handling reservations, addressing guest inquiries, and ensuring the smooth operation of the front desk. Additional tasks include coordinating with other departments, maintaining records, and assisting guests with their needs to guarantee a pleasant and satisfying experience at the hotel.

Qualifications

• Guest Service, Customer Interaction, and Communication skills
• Proficiency in managing Check-ins, Check-outs, and Reservations
• Record Maintenance and Coordination with other departments
• Problem-solving and Multi-tasking skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in the hospitality industry is a plus
• High school diploma or equivalent; a degree in hospitality or related field is preferred