Front Office Gsa

The Fern Residency, Haridwar, part of The Fern Hotels & Resorts, is situated on the outskirts of the sacred city of Haridwar in the Shivalik Hills of the Himalayan Belt. With 55 well-furnished rooms across 3 categories, our hotel caters to both business and leisure travelers. Our exceptional amenities, including a Swimming Pool, Banquet Hall, and Restaurant, make us a preferred choice for hosting special events such as Weddings, Conferences, and other gatherings. As a Front Office Guest Service Associate (GSA) at The Fern Residency in Haridwar, you will play a crucial role in ensuring smooth operations on a day-to-day basis. Your responsibilities will include handling phone calls with professionalism, managing appointment schedules efficiently, providing excellent customer service, carrying out receptionist duties, and maintaining effective communication with guests and colleagues. To excel in this role, you should possess strong phone etiquette and communication skills to interact effectively with guests and team members. Experience in appointment scheduling and receptionist duties will be beneficial. Prior experience in the hospitality industry is an advantage, but not mandatory. Your exceptional interpersonal skills, attention to detail, and organizational abilities will contribute to creating a welcoming and efficient front office environment. Having knowledge of the local area and attractions will be advantageous as you assist guests with inquiries and recommendations. If you are someone who thrives in a dynamic and customer-oriented workplace, enjoys providing top-notch service, and is looking to be part of a team dedicated to guest satisfaction, we welcome you to apply for this Front Office GSA position at The Fern Residency, Haridwar.,