1 - 5 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Front Office Guest Service Associate (GSA) located in Bhavnagar, your role will involve handling daily front office operations with a focus on providing excellent customer service. Your key responsibilities will include: - Welcoming guests and ensuring a smooth check-in and check-out process - Addressing guest queries and concerns to enhance their overall experience - Maintaining accurate records and schedules for appointments - Facilitating seamless communication between departments to optimize guest satisfaction To excel in this role, you should possess the following qualifications: - Proficiency in customer service and receptionist duties - Strong communication skills and phone etiquette for professional interactions - Experience in appointment scheduling and efficient organization of front office tasks - Ability to maintain professionalism, multitask, and thrive in a hospitality-driven environment While prior experience in the hospitality industry is considered a plus, your enthusiasm for creating positive guest experiences and dedication to excellent service will be key to your success in this role.,

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