Front Office Executive(RR Nagar)

Job Description

Role & responsibilities • Perform and maintain daily opening and closing procedures. • To welcome & assist customers on their arrival in centre. • Take down customer details and information. (Forms and official Templates to be filled). • Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). • Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller. • Maintaining walk inn register and admin registers. • Preparation of database of Client contacts and updating. • Filling papers/bills and important documents. • Opening and closing of the clinic operations. • Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D) • Coordinating with different Departments of the companies. • Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses). • Supervising Office Assistant & House Keeping Staff. • Supervise audio/visual equipment and make sure the equipment room are set up appropriately. • Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc. • Should have all the maintenance staff contact number Organized and in order. • Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers. • To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval. • Maintains confidentiality at all times of the organization fiscal and personnel related Preferred candidate profile