Front Office Executive

Job Role - Front Office Executive
Gender - Male
Job Location - Guindy, Chennai
Experience - Min 1 year & above
Education - Any Degree

Job Description :

• To receive patients, Attenders, visitors, etc into the hospital with care and concern
• Addressing the patient’s queries and concerns.
• To manage OPDs effectively and also to make sure the consultation rooms are available during the allocated OPD time
• Admission procedures are carried out once the patient is advised for admission by the consultant/casualty
• Inform the concern nursing departments during any admission and enquire about the room readiness to receive the patient at the ward
• In case of non-availability of rooms requested by the patient, upgrade to the higher categories of rooms with proper authorization
• A Visitor and attendant pass is issued to the patient attendant at the time of admission, and the same is collected back at the wards & cross-checked before discharge.
• Updating the ward allocation file.
• Inform the nursing department after the final settlement of the bill at the time of discharge of the patient.
• Receiving the reports from the lab & Radiology and handing over the same to the patient after obtaining the acknowledgment in the report dispatch register.
• Explain the expenses covered under insurance and their eligibility to be admitted to the appropriate wards.
• Any other responsibility assigned by the management is to be carried out.