Front Office Executive

Company Description

Royal Orchid & Regenta Hotels is a rapidly growing hotel brand in India, operating 5 and 4-star hotels catering to business and leisure travelers. The brand operates 100+ Hotels & Resorts across 65+ locations in the luxury, upper mid-market, and budget categories. With more than 2,65,000+ loyalty members, Royal Orchid & Regenta Hotels is listed on the Bombay & National Stock Exchanges and overseen by an independent board of directors.

Role Description

This is a full-time on-site role for a Front Office Executive located in Goa, India. The Front Office Executive will be responsible for managing the front desk operations, handling guest inquiries, reservations, check-ins, and check-outs, providing excellent customer service, and coordinating with other hotel departments.

Qualifications

• Excellent communication and interpersonal skills
• Proficiency in MS Office and hotel management software
• Customer service and problem-solving skills
• Ability to multitask and work under pressure
• Previous experience in a similar role is a plus
• Bachelor's degree or Diploma in Hotel Management or related field