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Front Office Executive (Receptionist)

0 years

0 Lacs

Guruvayur, Kerala

Posted:3 weeks ago| Platform: Indeed logo

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Skills Required

management service processing payments data transactions maintenance compliance schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Guest Interaction: Greet guests warmly and efficiently, provide assistance with check-in and check-out, handle inquiries and complaints. Reservation Management: Manage online, phone, and in-person reservations, making and confirming bookings. Administrative Tasks: Answer phone calls, manage emails, maintain records, and handle administrative tasks as needed. Guest Service: Address guest needs, provide information about hotel amenities, and ensure a positive guest experience. Payment Processing: Collect payments, verify credit card data, and manage cash transactions. Liaison with Other Departments: Communicate with housekeeping, maintenance, and other departments to ensure smooth operations. Compliance: Adhere to company policies and procedures, including safety protocols. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹14,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Work Location: In person

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