Posted:3 days ago|
Platform:
On-site
Full Time
We’re Hiring: Front Office Receptionist Apollo Health & Life Style Limited Work Location : Hosa Road Contact HR :- Yogesh Prabhu @ 9620700141 / Yogesh.prabhu@apollohl.com Full-Time Employment (Rotational Day Shift) Job Description Sales & Client Engagement: Promote and sell health packages, additional diagnostic tests, and add-on services to both retail and corporate clients. Engage with corporate clients to understand their healthcare needs and tailor suitable packages accordingly. Ensure a patient-centric approach in all interactions. Appointment Management: Ø Monitor appointments every 02 Hours via Ask Apollo, Apollo 24/7, and Health Bridge platforms. Ø Call and confirm appointments with patients. Ø Inform respective doctors about scheduled appointments. Ø Coordinate with patients, especially for Saturday appointments. Billing & Documentation: Ø Handle both retail and corporate billing processes accurately. Ø Collect and reconcile payments (cash, card, PhonePe) and ensure alignment with the Daybook. Ø Scan and upload all necessary documents for corporate clients in a timely manner. Ø Ensure all documentation is complete and organized for internal and external audits. Reporting & Follow-Ups: Ø Prepare daily MIS reports, including billing summaries and cash collections. Ø Make Primary Care Provider (PCP) follow-up calls to patients for prescriptions and next steps. Ø Maintain communication with patients post-consultation for additional requirements or clarifications. Job Types: Full-time, Permanent Pay: ₹18,500.00 - ₹30,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person
Apollo Health and Lifestyle
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