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Narenn Group
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Front Office Executive

Front Office Executive

Narenn Group

1 - 3 years

3 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

front desk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Qualification:

Degree in any discipline
OR
Diploma / Degree in
Hotel Management / Hospitality Management

Experience:

13 years of experience in hotel front office operations
Freshers with Hotel Management qualification may also apply
Knowledge of PMS (Opera / IDS / eZee / similar systems) preferred

Key Responsibilities:

Greet guests warmly and handle check-in and check-out procedures
Manage reservations and update guest details in PMS
Attend guest queries, requests, and complaints courteously
Coordinate with Housekeeping and other departments
Ensure billing accuracy, cash handling, and shift reports
Maintain a clean, organized, and professional front office area
Follow hotel SOPs, safety, and security guidelines
Promote hotel services to enhance guest experience

Skills & Competencies:

Good communication skills (English & local language)
Presentable appearance with pleasant personality
Strong customer service orientation
Basic computer and PMS knowledge
Ability to work in rotational shifts

Gender: Female Only

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Narenn Group

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Front Office Executive