Front office executive for Multispeciality Hospital

Contact Mr Nishant Chaudhary WhatsApp 91050 24073Primary Title: Front Office Executive Hospital Reception & Patient Registration

About The Opportunity

We are hiring for a front-office role within the multispeciality hospital sector providing outpatient, inpatient, and diagnostic services in Navi Mumbai, Maharashtra. This on-site position sits at the patient-facing heart of clinical operationsensuring smooth registration, appointment flow, billing coordination, and a positive first impression for patients and visiting families.Role & Responsibilities

• Welcome patients and visitors; manage OPD/IPD registration, verify identity and collect required documentation accurately.
• Operate appointment scheduling systems and manage daily clinic rosters to optimise patient flow and minimise waiting times.
• Verify insurance details and authorisations; coordinate pre-authorisation with insurers and escalate discrepancies to billing/administration.
• Process payments and generate invoices using hospital billing systems; hand off billing exceptions to accounts team for resolution.
• Answer and triage incoming calls on multiline phone systems; provide clear information on appointments, services, and directions to departments.
• Maintain accurate patient records in EMR/HIS, update demographic and insurance data, and support file management and handover between departments.
  

Skills & Qualifications

Must-Have

• Proven experience in a hospital front-desk, patient registration, or reception role (OPD/IPD exposure preferred).
• Familiarity with Hospital Information Systems (HIS) and Electronic Medical Records (EMR); ability to update patient demographics and encounter data.
• Practical knowledge of appointment scheduling workflows and basic medical billing processes including cash/card collections.
• Proficiency in English and at least one regional language (Hindi/Marathi) for effective patient communication.
  

Preferred

• Experience with insurance verification and pre-authorization processes for corporate and government schemes.
• Comfortable using Microsoft Excel for simple reporting and maintaining daily logs.
  

Benefits & Culture Highlights

• Structured on-the-job training and career growth path within a busy multispeciality hospital setting.
• Professional, patient-centric culture with emphasis on service quality and teamwork.
• On-site role in Navi Mumbai with shift flexibility and performance-linked incentives.
  

Location: Navi Mumbai, Maharashtra (On-site). Employer: Medico Hub.
This role is optimized for candidates experienced in hospital front-desk operations who value accuracy, patient empathy, and efficient multi-tasking in a fast-paced clinical environment.Skills: data,operations,microsoft excel,front office,insurance,insurance verification,appointment scheduling,office,registration