Posted:1 month ago|
Platform:
Work from Office
Full Time
Designation: Front Desk Executive
Department: Operations
Experience : Min. 2 years in Hospitality Sector, preferably with a 5-Star Hotel / Restaurant
Job Role :
The person would be the single point of contact for all the clients and their relative problems
and queries. Therefore he/she will be:
2. Defining and implementing front desk objectives and procedures.
3. Tending to guests' complaints and questions and providing exceptional customer service.
4. Ensuring that the front desk and reception area is kept clean and organised.
5. Supervising staff and all front desk activities, including bookings, appointments, phone
calls, and emails.
6. Performing administrative duties such as filing and updating records, among others, as
needed.
7. Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of
the visitors.
8. Supervise and administer the Supervisor, and keep a check on the housekeeping staff and
office boys.
9. Handling the clients visiting the space and maintaining the visitor's list.
Send your resume to ananya.kapoor@altfspace.com
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