Front Office cum Telesales Executive

Job Title:
Front Office cum Telesales Executive (Female Preferred)

Company Name:
NFCI – National Finishing and Cookery Institute

Location:
Pathankot, Punjab – On-Site

About Us:
NFCI is a leading educational institution offering vocational and skill development training in hospitality, culinary arts, and management. With over 33 years of legacy, we are committed to empowering youth and professionals through quality education.

Job Overview:
We are seeking a confident and energetic Front Office cum Telesales Executive who can manage front-desk responsibilities while actively engaging in lead follow-ups and student counseling through calls. You will be the first point of contact for visitors and a key player in converting inquiries into admissions.

Key Responsibilities:

• Handle reception desk – greet and assist walk-in students and visitors.
• Manage incoming phone calls and respond to inquiries professionally.
• Make outbound calls to follow up with leads and prospective students.
• Counsel students about various courses offered.
• Maintain visitor records, inquiry logs, and follow-up databases.
• Coordinate with the admissions and faculty team as required.
• Ensure the front office area is presentable and organized.

Requirements:

• Graduate in any stream.
• 1–2 years of experience in front office/reception or telesales/admission counselling.
• Excellent communication and interpersonal skills.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Fluent in English and regional language.
• Professional appearance and grooming.

Preferred Candidates:

• Experience in educational institutes, coaching centers, or training companies.
• Female candidates preferred (due to front office nature of the job).

Job Type:
Full-Time | Monday to SaturdayTimings: 09:00 AM – 06:00 PM

Salary: ₹14000 - ₹16000 per month + Incentives

Perks & Benefits:

• Incentives on admissions
• Positive and supportive work environment
• Skill development and internal growth opportunities

Apply directly via Indeed or email your CV to: nfci.hre2@gmail.com

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person