Front Office Associate

Company Description

At Tripli Hotels, we believe hospitality is not just about providing a place to stayit's about creating experiences that feel like home. Since our journey began in 2018 with our first property in the golden sands of Jaisalmer, we've been committed to offering personalized stays with warmth, comfort, and care. Today, we serve our guests across five beautiful cities in India: Jaisalmer, Udaipur, Manali, Rishikesh, and Varanasi. Our self-operated properties are crafted to deliver unmatched hospitality, ensuring every moment with us is special. As we continue to expand, our focus remains on delivering exceptional service and creating unforgettable memories for every guest who walks through our doors.

Role Description

This is a full-time, on-site role for a Front Office Associate located in Udaipur. The Front Office Associate will be responsible for carrying out receptionist duties, including phone etiquette and handling check-ins. The role involves providing excellent customer service, managing guest inquiries, and ensuring smooth day-to-day operations at the front desk.

Qualifications

• Phone Etiquette and Receptionist Duties
• Customer Service and Check-in experience
• Strong Communication skills
• Ability to work independently and in a team setting
• Proficiency with front office hotel management software is a plus
• High school diploma or equivalent; additional certifications in hospitality would be advantageous