Role Description This is a full-time on-site role as a Housekeeping Associate at Pema Wellness Retreat located in Vishakhapatnam. The Housekeeping Associate will be responsible for laundry services, maintaining cleanliness, and ensuring guest satisfaction in their assigned areas at the resort. Qualifications Laundry and Organization Skills Excellent Communication and Customer Service skills Training in housekeeping procedures Ability to work effectively in a team environment Prior experience in housekeeping or hospitality industry is a plus Attention to detail and time management skills High school diploma or equivalent Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Paid sick time Provident Fund Schedule: Rotational shift Weekend availability Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person Expected Start Date: 15/05/2025
Company Description A mesmerizing wellness only resort located on the hilltop with a breathtaking view of the Bay of Bengal on one side and the Eastern Ghats on the other – the wellness resort is spread over 28 acres on Healing Hill, Beach Road, Vizag.Surrounded by nature, it is an ideal destination for pure relaxation and holistic well-being. The resorts Healing Hub with its 100,000 Sq.ft with 20,000 Sq.ft of therapy rooms, a luxurious and spacious restaurant, and 7000 Sq.ft fitness & therapeutic Yoga studio, enclosed with a blissful scenic beauty of nature and 68 rooms, is one of the leading Holistic Wellness Resorts of the country. Pema Wellness Retreat is dedicated to the pursuit of well-being through traditional health practices, innovative thinking, and individualized assistance. Our experienced naturopathic team tailors therapy programs from over 80 standardized treatments, helping guests achieve detoxification, revitalization, and healing in the serene surroundings of our Healing Hub. Located on a scenic hilltop in Vizag, Pema offers breathtaking views, artfully designed spaces, and a holistic approach to relaxation and wellness. Role Description: This is a full-time, on-site role for a Doctor of Naturopathy at our Vishakhapatnam location. The Doctor will consult with guests to create personalized treatment plans, administer naturopathic therapies, and monitor guest progress. Responsibilities include conducting health assessments, providing guidance on nutrition and lifestyle changes, and maintaining guest records. Collaboration with other wellness professionals to ensure comprehensive care and participation in staff training and development activities are also key aspects of the role. Duties & Responsibilities: Conduct comprehensive assessments of guests, including lifestyle, diet, medical history, and wellness goals.Diagnose health conditions using naturopathic principles and tools such as iridology, pulse diagnosis, or other holistic methods.Maintaining accurate and timely guest records, documenting all aspects of guest care, including consultation findings, treatment plans, and guest progress.Develop personalized naturopathic treatment plans, integrating therapies like hydrotherapy, mud therapy, yoga, acupuncture, and dietary recommendations.Should have the knowledge of various Nature cure treatments, their physiological and therapeutic effects, indications and contra-indications, crisis management, diet prescription and nutrition knowledge.Should be well versed with diagnosis of the diseases based on the information given by the guests and prescription for the ailments like hypertension, arthritis, hypothyroid, obesity and acid peptic disorders etc.Should understand the guest’s problem areas and the symptoms based on their medical history and lifestyle.Prescribing a treatment plan based on the consultation and test results.Should advise of diet plan and lifestyle for the guest.Should maintain record of each guest with critical points highlighted on every day basis.Attend daily duties as per duty schedules.Explain the rationale behind treatments and provide clear instructions for follow-up care.Oversee the execution of therapies as per the treatment prescriptions, ensuring adherence to protocols and quality standards.Monitor guest progress during their stay and adjust treatment plans as needed.Collaborate with other departments, such as Healing Hub, Physiotherapy, Acupuncture, Yoga to provide seamless guest experiences.Maintain accurate records of guest consultations, diagnoses, and treatments. Qualifications: Should have qualification in B.N.Y.S. from any reputed college / university or government recognized.Minimum 12-18 years of experience in the field of Naturecure Hospital/Wellness Center.Evident experience in administering naturopathic treatmentsStrong diagnostic and therapeutic skills with a holistic approach to health.Should have an excellent communication skills and interpersonal skills.Ability to inspire trust and motivate guests to follow treatment plans.Attention to detail and a commitment to maintaining high standards.Should be flexible with all shifts including Night ShiftsShould be proficient in computer skills.Should be proficient in speaking English & Hindi.Strong diagnostic skills and ability to develop personalized treatment plansExcellent communication and interpersonal skills to interact effectively with guestsKnowledge of nutrition, lifestyle counselling, and holistic health practicesAbility to work collaboratively with a multidisciplinary teamProficiency in maintaining accurate records and documentationPassion for promoting health and wellness through natural methods.
Position Title: Medical Officer – Acupuncture Employment Type: Full-Time Experience Required: Minimum 2–5 years in clinical acupuncture practice About Pema Wellness Retreat: Pema Wellness Retreat is one of India’s premier wellness destinations offering holistic, drugless healing through naturopathy, yoga, acupuncture, and a wellness-focused lifestyle. Nestled on the serene hills of Rushikonda overlooking the Bay of Bengal, we offer our guests personalized treatments under the supervision of highly skilled medical professionals. Role Summary: The Medical Officer – Acupuncture will be responsible for providing acupuncture-based therapies in accordance with established clinical protocols and individualized patient needs. The role requires in-depth knowledge of acupuncture techniques, patient assessment, treatment planning, and collaborative wellness care. Key Responsibilities: Conduct detailed consultations and assessments of patients to determine suitable acupuncture treatment plans. Administer acupuncture therapy in line with clinical standards, safety protocols, and patient comfort. Maintain comprehensive patient records and progress reports. Collaborate with naturopathy, yoga, and other wellness departments to ensure integrated treatment planning. Educate patients on acupuncture principles, benefits, and treatment expectations. Monitor patient outcomes, modify treatment plans as needed, and ensure overall satisfaction. Participate in wellness workshops, staff meetings, and continued learning programs. Ensure hygiene, safety, and sterilization protocols are consistently followed in the treatment areas. Key Skills & Qualifications: Bachelor’s or Master’s Degree in Acupuncture / Acupuncture & Moxibustion / Traditional Medicine or equivalent (recognized by government/recognized council). Valid license/registration (if applicable) to practice acupuncture in India. Strong clinical knowledge with practical experience in therapeutic acupuncture. Excellent patient communication and interpersonal skills. Compassionate approach and commitment to holistic healing. Ability to work in a team-oriented environment with multi-disciplinary wellness professionals. Preferred Attributes: Experience in a wellness retreat, alternative medicine hospital, or integrative medical setting. Additional knowledge in traditional Chinese medicine, cupping, moxibustion, or auricular acupuncture. Fluent in English and Hindi for patient interaction. Show more Show less
JOB ROLE / POSITION : Assistant Purchase Manager EDUCATION : Graduate in Material Management or Business Administration EXPERIENCE : 3–5 years in a relevant field, preferably in the hospitality industry DUTIES AND RESPONSIBILITIES : Assist the Purchase Manager in executing end-to-end procurement activities in alignment with organizational policies and timelines. Support coordination with internal departments to understand material requirements and ensure timely procurement. Liaise with existing vendors and assist in identifying new vendors to enhance vendor base and ensure competitive pricing. Participate in the implementation and monitoring of the tendering process to ensure quality and compliance. Review and process purchase requisitions based on lead time, available inventory, and budgetary considerations. Prepare and follow up on purchase orders to ensure timely delivery and proper documentation. Maintain and update vendor records and assist in vendor evaluation based on quality, pricing, and service efficiency. Conduct basic market surveys in coordination with concerned departments to stay updated on pricing trends and availability. Regularly track and report the status of outstanding purchase orders and follow up on delayed deliveries. Verify and process goods received against purchase orders and coordinate with the finance department for timely payments. Assist in preparing reports such as slow-moving inventory and purchase analysis for internal review. Ensure adherence to company policies related to procurement, purchase order approvals, and vendor interactions. Help resolve vendor-related issues, including delays, disputes, or non-conformities. Support the Purchase Manager in managing and guiding the purchasing team for smooth departmental operations. PREREQUISITES : Bachelor’s degree in Material Management, Business Administration, or a related field. Prior experience (3–5 years) in purchasing or procurement, preferably in the hospitality sector. Strong coordination and follow-up skills. Ability to work effectively in a team environment. Positive attitude and a proactive approach to problem-solving. Basic knowledge of vendor management and procurement systems. Familiarity with inventory management and purchase documentation.
Company Description Pema Wellness Retreat is an exclusive sanctuary for deep, personalized healing located on a serene hilltop overlooking the sea in Visakhapatnam, India. Our immersive wellness programs integrate naturopathy, yoga, acupuncture, therapeutic nutrition, and rest, all rooted in ancient wisdom tailored to individual needs. The 100,000 sq. ft Healing Hub is surrounded by natural beauty, walking trails, yoga pavilions, and therapy spaces, offering an atmosphere of stillness and harmonious design. Pema is a vegetarian, alcohol-free retreat devoted to nature and intentional living, where deep healing and true transformation begin. Role Description This is a full-time on-site role for a Medical Officer/Doctor specializing in Acupuncture. The role requires providing patient care, performing acupuncture treatments, consulting with patients, and developing personalized treatment plans. The Medical Officer/Doctor will also collaborate with other wellness professionals, conduct training sessions for staff and patients, and ensure adherence to safety and hygiene protocols. The role requires in-depth knowledge of acupuncture techniques, patient assessment, treatment planning, and collaborative wellness care. The role is based in Visakhapatnam, India. Position Title: Medical Officer – Acupuncture Employment Type: Full-Time Experience Required: Minimum 3–5 years in clinical acupuncture practice Key Responsibilities: Conduct detailed consultations and assessments of patients to determine suitable acupuncture treatment plans. Administer acupuncture therapy in line with clinical standards, safety protocols, and patient comfort. Maintain comprehensive patient records and progress reports. Collaborate with naturopathy, yoga, and other wellness departments to ensure integrated treatment planning. Educate patients on acupuncture principles, benefits, and treatment expectations. Monitor patient outcomes, modify treatment plans as needed, and ensure overall satisfaction. Participate in wellness workshops, staff meetings, and continued learning programs. Ensure hygiene, safety, and sterilization protocols are consistently followed in the treatment areas. Key Skills & Qualifications: Bachelor’s or Master’s Degree in Acupuncture / Acupuncture & Moxibustion / Traditional Medicine or equivalent (recognized by government/recognized council). Valid license/registration (if applicable) to practice acupuncture in India. Strong clinical knowledge with practical experience in therapeutic acupuncture. Excellent patient communication and interpersonal skills. Compassionate approach and commitment to holistic healing. Ability to work in a team-oriented environment with multi-disciplinary wellness professionals. Preferred Attributes: Experience in a wellness retreat, alternative medicine hospital, or integrative medical setting. Additional knowledge in traditional Chinese medicine, cupping, moxibustion, or auricular acupuncture. Fluent in English and Hindi for patient interaction. Pay Scale : ₹35,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Accommodation assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Night shift Rotational shift Work Location: In person. This is not a hybrid/remote role. Interested candidates can email their profiles to raviteja@pemawellness.com
Company Description Pema Wellness Retreat is an exclusive sanctuary for deep, personalized healing located on a serene hilltop overlooking the sea in Visakhapatnam, India. Our immersive wellness programs integrate naturopathy, yoga, acupuncture, therapeutic nutrition, and rest, all rooted in ancient wisdom tailored to individual needs. The 100,000 sq. ft Healing Hub is surrounded by natural beauty, walking trails, yoga pavilions, and therapy spaces, offering an atmosphere of stillness and harmonious design. Pema is a vegetarian, alcohol-free retreat devoted to nature and intentional living, where deep healing and true transformation begin. Role Description This is a full-time on-site role for a Medical Officer/Doctor specializing in Acupuncture. The role requires providing patient care, performing acupuncture treatments, consulting with patients, and developing personalized treatment plans. The Medical Officer/Doctor will also collaborate with other wellness professionals, conduct training sessions for staff and patients, and ensure adherence to safety and hygiene protocols. The role requires in-depth knowledge of acupuncture techniques, patient assessment, treatment planning, and collaborative wellness care. The role is based in Visakhapatnam, India. Position Title: Medical Officer – Acupuncture Employment Type: Full-Time Experience Required: Minimum 3–5 years in clinical acupuncture practice Key Responsibilities: Conduct detailed consultations and assessments of patients to determine suitable acupuncture treatment plans. Administer acupuncture therapy in line with clinical standards, safety protocols, and patient comfort. Maintain comprehensive patient records and progress reports. Collaborate with naturopathy, yoga, and other wellness departments to ensure integrated treatment planning. Educate patients on acupuncture principles, benefits, and treatment expectations. Monitor patient outcomes, modify treatment plans as needed, and ensure overall satisfaction. Participate in wellness workshops, staff meetings, and continued learning programs. Ensure hygiene, safety, and sterilization protocols are consistently followed in the treatment areas. Key Skills & Qualifications: Bachelor’s or Master’s Degree in Acupuncture / Acupuncture & Moxibustion / Traditional Medicine or equivalent (recognized by government/recognized council). Valid license/registration (if applicable) to practice acupuncture in India. Strong clinical knowledge with practical experience in therapeutic acupuncture. Excellent patient communication and interpersonal skills. Compassionate approach and commitment to holistic healing. Ability to work in a team-oriented environment with multi-disciplinary wellness professionals. Preferred Attributes: Experience in a wellness retreat, alternative medicine hospital, or integrative medical setting. Additional knowledge in traditional Chinese medicine, cupping, moxibustion, or auricular acupuncture. Fluent in English and Hindi for patient interaction. Pay Scale: ₹35,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Accommodation assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift Night shift Rotational shift Work Location: In person. This is not a hybrid/remote role. Interested candidates can email their profiles to hrexe@pemawellness.com
About Pema Wellness Retreat Pema Wellness Retreat is a premier destination for holistic health and well-being, offering a serene and luxurious environment for guests seeking rejuvenation through natural healing therapies. Located in the picturesque coastal city of Visakhapatnam, Andhra Pradesh, we pride ourselves on delivering exceptional hospitality and a transformative wellness experience. Job Overview We are seeking a dedicated and detail-oriented Housekeeping Associate to join our team. The ideal candidate will ensure the highest standards of cleanliness and hygiene across our guest rooms, spa areas, and common spaces, contributing to an exceptional guest experience. Key Responsibilities Maintain cleanliness and orderliness of guest rooms, bathrooms, and common areas as per Pema Wellness Retreat’s high standards. Change bed linens, replace towels, and replenish amenities as required. Perform deep cleaning tasks such as vacuuming, dusting, mopping, and sanitizing surfaces. Ensure timely collection and disposal of waste in designated areas. Handle guest requests promptly and courteously, providing outstanding service. Monitor and report any maintenance issues, damages, or safety concerns. Follow housekeeping protocols, including the use of eco-friendly cleaning products. Work collaboratively with other team members to uphold a peaceful and relaxing environment for guests. Adhere to health, safety, and hygiene regulations at all times. Qualifications & Requirements Previous experience in housekeeping, preferably in a wellness retreat, resort, or luxury hospitality setting. Strong attention to detail and commitment to maintaining high cleanliness standards. Good communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Physical stamina to perform cleaning tasks and work on feet for extended periods. Positive attitude, teamwork, and a guest-focused mindset. Willingness to work flexible hours, including weekends and holidays.
The Sales Executive shall play a crucial role in driving revenue and expanding the client base of the resort. You will be responsible for developing and implementing effective sales strategies to meet and exceed revenue targets while providing exceptional customer service to our guests. Duties and Responsibilities: Maximize all sales opportunities by proactively creating new leads and achieving monthly/quarterly sales targets. Handle and convert all guest enquiries received through IVR calls or online platforms by clearly understanding guest requirements and converting them into confirmed bookings. Deliver courteous, prompt, and professional responses to all incoming calls and ensure efficient resolution of guest queries regarding resort services and wellness programs. Assist guests in filling out application forms accurately, collecting all necessary information required for the wellness retreat. Coordinate closely with the front office and billing departments to ensure smooth guest onboarding and booking confirmations as per resort standards. Maintain regular communication with operational and front desk teams to hand over all booking details clearly, ensuring seamless service delivery. Send confirmation emails to guests whose applications are approved, and communicate essential pre-arrival information. Maintain ongoing communication with guests throughout the booking and pre-arrival process, understanding their requirements and customizing recommendations accordingly. Meet and greet guests upon arrival at the resort and collect feedback during their stay to address concerns and enhance the guest experience. Generate new sales and promotions aligned with the company’s goals and strategies. Proactively identify and explore emerging markets and new business opportunities to increase revenue. Prepare and present periodic sales reports showing sales volume, conversion rates, and areas for client base expansion. Provide outstanding customer service and prompt support to both new and returning guests. Collaborate with the leadership team to support the company’s mission, vision, and long-term growth. Desired Profile: Any Bachelor's Degree. 0–3 years of experience in sales, reservations, or customer-facing roles (hospitality industry preferred). Excellent verbal and written communication skills with a strong ability to connect, influence, and follow up with potential guests. Strong telephonic communication and customer service skills are a must. Proficient in computer usage, including MS Excel , internet-based tools, and emails. Hands-on experience in Zoho CRM or any other CRM platform will be an added advantage. Capable of sending professional emails and presentations to top business clients. Strong lead conversion, guest handling, and follow-up capabilities. Highly organized with attention to detail and time management. A passion for wellness, hospitality, and creating exceptional guest experiences.
The Sales Executive shall play a crucial role in driving revenue and expanding the client base of the resort. You will be responsible for developing and implementing effective sales strategies to meet and exceed revenue targets while providing exceptional customer service to our guests. Duties and Responsibilities: Maximize all sales opportunities by proactively creating new leads and achieving monthly/quarterly sales targets. Handle and convert all guest enquiries received through IVR calls or online platforms by clearly understanding guest requirements and converting them into confirmed bookings. Deliver courteous, prompt, and professional responses to all incoming calls and ensure efficient resolution of guest queries regarding resort services and wellness programs. Assist guests in filling out application forms accurately, collecting all necessary information required for the wellness retreat. Coordinate closely with the front office and billing departments to ensure smooth guest onboarding and booking confirmations as per resort standards. Maintain regular communication with operational and front desk teams to hand over all booking details clearly, ensuring seamless service delivery. Send confirmation emails to guests whose applications are approved, and communicate essential pre-arrival information. Maintain ongoing communication with guests throughout the booking and pre-arrival process, understanding their requirements and customizing recommendations accordingly. Meet and greet guests upon arrival at the resort and collect feedback during their stay to address concerns and enhance the guest experience. Generate new sales and promotions aligned with the company’s goals and strategies. Proactively identify and explore emerging markets and new business opportunities to increase revenue. Prepare and present periodic sales reports showing sales volume, conversion rates, and areas for client base expansion. Provide outstanding customer service and prompt support to both new and returning guests. Collaborate with the leadership team to support the company’s mission, vision, and long-term growth. Desired Profile: Any Bachelor's Degree. 0–3 years of experience in sales, reservations, or customer-facing roles (hospitality industry preferred). Excellent verbal and written communication skills with a strong ability to connect, influence, and follow up with potential guests. Strong telephonic communication and customer service skills are a must. Proficient in computer usage, including MS Excel , internet-based tools, and emails. Hands-on experience in Zoho CRM or any other CRM platform will be an added advantage. Capable of sending professional emails and presentations to top business clients. Strong lead conversion, guest handling, and follow-up capabilities. Highly organized with attention to detail and time management. A passion for wellness, hospitality, and creating exceptional guest experiences.
Key Responsibilities: Access Control: Frisking all visitors, staff, and contractors before entry, verifying identification, monitoring CCTV and ensuring they are authorized to be on the premises. Movement Records: Maintain accurate records of guest and staff movement in and out of the retreat. Log all entries and exits, ensuring proper documentation of times and individuals. Routine Patrols: Conduct frequent patrols of the property, checking entrances, exits, and vulnerable areas to ensure safety and security. Incident Response: Respond promptly to security-related incidents, including medical emergencies, disturbances, or breaches of security protocols, and report to management as needed. Guest & Staff Support: Assist guests with safety-related inquiries, ensuring they understand the retreat's security procedures and helping with general security-related concerns. Emergency Preparedness: Be familiar with emergency evacuation procedures and assist in coordinating during emergency drills or actual evacuations. Enforce Policies: Ensure that security measures and retreat policies regarding access and conduct are consistently enforced across the property. Reporting: Compile detailed reports on incidents, access logs, and security issues for management review. Lost and Found: Assist in managing lost and found items, ensuring proper logging and security of unclaimed property. Qualifications: Previous experience in security, law enforcement, or related fields is preferred. Strong communication, interpersonal, and conflict resolution skills. High attention to detail and ability to maintain accurate records. Ability to handle sensitive situations with professionalism and discretion. Ability to work independently, with a proactive approach to ensuring safety.
POSITION SUMMARY: The incumbent shall be responsible for assisting executive housekeeper in maintain the cleanliness and overall upkeep of the resort standard. The job roles include managing the entire housekeeping functions in the absence of the Executive Housekeeper. This includes the service vision and concepts, oversees and directs all aspects of overall housekeeping operations which includes guest rooms, public areas, laundry and back of house areas. This post requires the employee to work shifts which will vary according to operational demand. DUTIES AND RESPONSIBILITIES: Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants to maintaining housekeeping standards. Collaborate with the Maintenance department with any room and property deficiencies. Maintain close working relationship with other departments especially Front Office, Engineering, Food & Beverage and Healing Hub. Inspect rooms and provide ongoing feedback to the team and ensure guest room PPM are carried out as per schedule. Check and maintain adequate level of supplies and material and request replenishment of supplies as required. Ensure the correct handling of lost guest property in accordance with the resort policies. Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports. Ensuring all guest comments and complaints are acted upon promptly. Assist the team to ensure that all goals are met on a daily basis with regard to housekeeping operations. Assist with scheduling of staff and area wise assignment of duties. Ensure room standards are maintained as per the established standards of the resort. Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments Maintain Inventories stock to ensure adequate supplies. Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action. Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation Have a thorough knowledge of product, including room types, amenities, services and brand standards Assisting the Housekeeping Executive by implementing and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the resort business objectives, Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations, Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends. DESIRED PROFILE: Bachelor's degree in Hospitality Management or a related field. Minimum 05 years of proven professional experience in Housekeeping leadership role. Detail oriented with the ability to work well under pressure. Strong Housekeeping Operational/Technical Knowledge. Strong Leadership abilities and organizational skills, Excellent communication skills and presentation skills. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
This is a full-time on-site role for a Sales Manager/Sr. Sales Manager based out of Mumbai, responsible for marketing as well as selling luxury wellness and healthcare experiences offered by Pema Wellness Retreat, Visakhapatnam. The Sales Manager will be tasked with promoting minimum 810-day healing and treatment stay programs, building relationships with high-net-worth individuals, corporates, doctors, and wellness influencers. The role requires identifying prospective clients, managing the sales pipeline, converting leads, conducting presentations, and working in close collaboration with the marketing and operations teams. A deep understanding of luxury selling, wellness tourism, and healthcare is essential. Position Title: Sales Manager Wellness & Healthcare Sales Employment Type: Full-Time Location: Mumbai, India Experience Required: 610 years in luxury sales, wellness tourism, or healthcare marketing Key Responsibilities: Promote and sell 810 days luxury healing/treatment programs to individual clients, corporates, and referral partners. Develop and maintain relationships with high-potential leads including HNIs, doctors, wellness consultants, travel agents, and corporate wellness programs. Conduct in-person and virtual presentations to promote Pema Wellness Retreat and its offerings. Identify and pursue new business opportunities in the health and wellness segment. Meet and exceed monthly/quarterly sales targets and KPIs. Work collaboratively with the marketing team to create and execute campaigns targeting premium clientele. Attend wellness events, health expos, and networking forums to promote the brand. Maintain detailed records of leads, follow-ups, conversions, and client feedback. Key Skills & Qualifications: Bachelor&aposs degree in Business Administration, Sales, Marketing, Hospitality, or related field. Proven experience in luxury sales, preferably in healthcare, wellness tourism, hospitality, or premium services. Excellent communication, presentation, and interpersonal skills. Deep understanding of customer profiling, client relationship management, and consultative sales. Passion for AYUSH wellness, natural healing, and holistic living. Strong network in the premium/luxury/wellness market segment. Comfortable with frequent client meetings, travel, and flexible hours. Preferred Attributes: Prior experience in a luxury wellness retreat, medical tourism, or high-end healthcare facility. Exposure to selling naturopathic, AYUSH or holistic health packages. Familiarity with CRM, Zoho systems and digital sales tools. Fluency in English and Hindi; knowledge of Marathi is an added advantage. Pay Scale: ?50,000.00 ?65,000.00 per month (CTC) Reporting to Director of Sales Schedule: Fixed shift Travel within Mumbai and occasionally to Visakhapatnam (as required) Work Location: Mumbai - In-person - This is not a remote/hybrid role Interested candidates can email their profiles to [HIDDEN TEXT] and [HIDDEN TEXT] Show more Show less
POSITION SUMMARY: The incumbent shall be responsible for assisting executive housekeeper in maintain the cleanliness and overall upkeep of the resort standard. The job roles include managing the entire housekeeping functions in the absence of the Executive Housekeeper. This includes the service vision and concepts, oversees and directs all aspects of overall housekeeping operations which includes guest rooms, public areas, laundry and back of house areas. This post requires the employee to work shifts which will vary according to operational demand. Roles & Responsibilities: Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants to maintaining housekeeping standards. Collaborate with the Maintenance department with any room and property deficiencies. Maintain close working relationship with other departments especially Front Office, Engineering, Food & Beverage and Healing Hub. Inspect rooms and provide ongoing feedback to the team and ensure guest room PPM are carried out as per schedule. Check and maintain adequate level of supplies and material and request replenishment of supplies as required. Ensure the correct handling of lost guest property in accordance with the resort policies. Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports. Ensuring all guest comments and complaints are acted upon promptly. Assist the team to ensure that all goals are met on a daily basis with regard to housekeeping operations. Assist with scheduling of staff and area wise assignment of duties. Ensure room standards are maintained as per the established standards of the resort. Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments Maintain Inventories stock to ensure adequate supplies. Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action. Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation Have a thorough knowledge of product, including room types, amenities, services and brand standards Assisting the Housekeeping Executive by implementing and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the resort business objectives, Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations, Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends. Desired profile & qualifications: Candidate proficient in speaking and understanding Telugu language shall be preferred. Bachelor's degree in Hospitality Management or a related field. Minimum 05 years of proven professional experience in Housekeeping leadership role. Detail oriented with the ability to work well under pressure. Strong Housekeeping Operational/Technical Knowledge. Strong Leadership abilities and organizational skills, Excellent communication skills and presentation skills. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests.