Posted:21 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Sumi Yashshree Hotels & Resorts Private Limited is a premier hospitality chain with properties across India and Nepal. We are known for blending modern amenities with impeccable service, catering to both business and leisure travelers. Our offerings include fine dining, wellness centers, and event spaces. We pride ourselves on delivering personalized hospitality and building lasting guest relationships to ensure every stay is a seamless blend of comfort and luxury.

Role Description

This is a full-time on-site role for a Front Office Associate located in Siliguri. The Front Office Associate will be responsible for managing receptionist duties, handling phone calls, and ensuring smooth check-in processes for guests. Daily tasks include providing excellent customer service, addressing guest inquiries, and maintaining effective communication with staff and guests.

Qualifications

  • Excellent Phone Etiquette and Receptionist Duties skills
  • Strong Customer Service and Check-in experience
  • Effective Communication skills
  • Proficiency in using hotel management software
  • Ability to handle multiple tasks efficiently
  • Previous experience in the hospitality industry is preferred
  • High school diploma or equivalent

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