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Oakwood
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Front Office Associate

Front Office Associate

Oakwood

0 years

0 Lacs

pune maharashtra india

Posted:7 hours ago| Platform:

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Skills Required

reliability flexibility service communication software

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Oakwood, the pioneer of the serviced apartments concept, is dedicated to creating unparalleled stay experiences. With a foundation of established standards and reliability, Oakwood strives to make guests feel at home while exceeding expectations. Oakwood's commitment to excellence ensures memorable experiences that last beyond the stay.

Role Description

This is a full-time, hybrid role for a Front Office Associate located in Pune, with some work-from-home flexibility. The Front Office Associate will handle day-to-day tasks including performing receptionist duties, managing phone calls with proper etiquette, assisting with customer service needs, and overseeing the check-in process. Effective communication and the ability to create a welcoming environment for guests are crucial components of this role.

Qualifications

Phone Etiquette and Receptionist Duties skills
Customer Service and Check-in experience
Strong Communication abilities
Friendly and professional demeanor
Ability to multitask and prioritize tasks efficiently
Previous experience in the hospitality industry is an advantage
Proficiency in relevant computer software and systems

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Front Office Associate