Front Office Associate

Edugram

0 years

0 - 1 Lacs

Kochi, Kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Customer service English Administrative experience Data entry Typing In-person Phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Front Office Associate – Job Description (Key Responsibilities)

Greet and welcome visitors, students, and parents in a professional manner.
Attend phone calls, handle inquiries, and transfer calls to the concerned departments.
Tele calling to prospective students for admissions and follow-ups.
Maintain visitor records, student registers, and enquiry logs.
Assist in admission process – giving course information, collecting documents, and guiding applicants.
Coordinate with faculty and admin staff for smooth day-to-day operations.
Handle emails and WhatsApp communication professionally.
Maintain cleanliness and presentation of the front office area.
Support event coordination and student orientation sessions when needed.
Basic computer tasks – data entry, printing, and maintaining Excel sheets.

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement
Food provided

Schedule:

Day shift

Supplemental Pay:

Commission pay
Performance bonus

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

Expected Start Date: 07/07/2025

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