Front Office Associate

Job Description – Front Office Associate

Position: Front Office Associate
Salary: Up to ₹18,000 per month
Benefits: Food & Accommodation Provided
Minimum Tenure: 6 Months
Location: [Hotel/Resort Name]

About the Role:

We are looking for a courteous, customer-focused Front Office Associate to join our team. The ideal candidate will be responsible for handling guest interactions, check-in/check-out processes, and ensuring a smooth and pleasant guest experience.

Key Responsibilities:

• Welcome guests warmly and assist with check-in and check-out procedures.
• Manage guest reservations, room assignments, and maintain accurate records.
• Handle guest queries, requests, and complaints professionally and promptly.
• Coordinate with housekeeping and other departments for smooth operations.
• Manage billing, payments, and maintain the front desk cash register.
• Maintain the cleanliness and organization of the front desk area.
• Follow hotel policies, procedures, and safety standards.
• Provide information about facilities, services, and local attractions.

Requirements:

• Minimum 6 months of experience in Front Office, Customer Service, or Hospitality (preferred).
• Good communication and interpersonal skills.
• Basic computer knowledge (PMS experience is an added advantage).
• Positive attitude, grooming standards, and a strong customer service mindset.
• Ability to work in rotational shifts.

Benefits:

• Salary up to ₹18,000 per month
• Free food and accommodation
• Opportunity for career growth within the organization
• Supportive and professional work environment

Interested Candidate Share Your cv - 6366990335

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance

Work Location: In person