Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Manage guest requests, complaints, and feedback in a professional manner. Handle cash transactions accurately and efficiently at the front desk. Maintain accurate records of guest interactions using computer systems. Ensure seamless communication between guests, colleagues, and other departments. Desired Candidate Profile 1-3 years of experience in front office operations or related field (hotel management). BHM degree from an accredited institution (any specialization). Strong skills in guest relationship management, hospitality services, and hotel operations. Proficiency in handling cash transactions accurately and efficiently.
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