Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Handle guest requests, complaints, and feedback in a professional manner. Manage front office operations including handling cash transactions accurately. Maintain accurate records of guest interactions using computer systems. Ensure efficient communication with other departments to resolve issues promptly. Desired Candidate Profile 1-3 years of experience in hospitality industry (front office management). BHM degree from a recognized institution (any specialization). Excellent English language skills for effective guest interaction.

Roles and Responsibilities Manage kitchen operations, ensuring high-quality food production and presentation. Develop menus, recipes, and pricing strategies to meet business objectives. Oversee inventory management, minimizing waste and optimizing stock levels. Supervise staff performance, providing guidance on food safety protocols and customer service standards. Collaborate with other departments to ensure seamless service delivery. Desired Candidate Profile 4-7 years of experience as an Executive Chef or similar role in a hotel or restaurant setting. BHM (Hotel Management) degree from a recognized institution. Proven track record of successful menu planning, food costing, and food preparation techniques.

Roles and Responsibilities Plan, execute, and deliver high-quality events such as conferences, product launches, and corporate events from concept to completion. Coordinate with internal teams (e.g., marketing, sales) and external vendors (e.g., venues, caterers) to ensure seamless event execution. Manage event budgets, timelines, and resources effectively to meet client expectations. Ensure compliance with company policies and procedures while maintaining a focus on customer satisfaction. Collaborate with clients to understand their needs and preferences for each event. Desired Candidate Profile 2-3 years of experience in event planning or management. Strong understanding of event operations including budgeting, scheduling, logistics, etc. Excellent communication skills for effective collaboration with clients and team members. Ability to work independently as well as part of a team environment.

Roles and Responsibilities Prepare drink orders accurately and efficiently, ensuring high-quality service to guests. Maintain a clean and organized bar area, adhering to health and safety standards. Develop strong relationships with customers by providing exceptional customer service skills. Collaborate with other team members to achieve sales targets and improve overall hotel performance. Stay up-to-date with new trends and techniques in mixology, cocktail making, and bartending. Desired Candidate Profile 2-3 years of experience as a bartender or mixologist in a similar role (hotel industry preferred). Completion of formal education program related to hospitality management (e.g., BHM or BHMCT). Strong knowledge of liquor laws, regulations, and responsible serving practices. Excellent communication skills for effective interaction with guests from diverse backgrounds.

Roles and Responsibilities Manage kitchen operations, ensuring high-quality food production and presentation. Develop menus that cater to diverse tastes and dietary requirements (vegetarian, multi cuisine). Oversee inventory management, minimizing waste and optimizing stock levels. Collaborate with other departments to ensure seamless service delivery. Maintain a clean and organized kitchen environment. Desired Candidate Profile 5-10 years of experience as an Executive Chef or similar role in hotels or restaurants. BHM degree from a recognized institution (any specialization). Proven track record of menu planning, execution, and costing; knowledge of Continental Cuisine, Indian Cuisine, Pan Asian cuisines preferred.

Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Manage guest requests, complaints, and feedback in a professional manner. Handle cash transactions accurately and efficiently at the front desk. Maintain accurate records of guest interactions using computer systems. Ensure seamless communication between guests, colleagues, and other departments. Desired Candidate Profile 1-3 years of experience in front office operations or related field (hotel management). BHM degree from an accredited institution (any specialization). Strong skills in guest relationship management, hospitality services, and hotel operations. Proficiency in handling cash transactions accurately and efficiently.

Roles and Responsibilities Greet guests upon arrival, welcome them to the hotel, and assist with luggage. Ensure prompt room service delivery by coordinating with kitchen staff and maintaining a clean dining area. Provide exceptional guest service by serving food and beverages according to standards, handling complaints professionally, and ensuring guest satisfaction. Maintain steward activities such as setting tables, organizing supplies, restocking inventory, and adhering to health and safety guidelines. Assist housekeeping staff in maintaining high-quality room cleanliness. Desired Candidate Profile 1-3 years of experience in F&B operations or related field (e.g., hospitality). Completion of BHM course from an accredited institution (or equivalent). Strong knowledge of restaurant management principles, including customer service skills. Ability to work effectively under pressure during peak hours or special events.

Support and advise Managers on proper policies and procedures Manage employee relations issues in the hotel in a confidential manner, including disciplinary, grievances, and capability Ensure absence monitoring is in line with company guidelines Maintain online personnel system, payroll system, and monthly reporting Ensure recruitment and selection process is adhered to and ensure that appropriate reference checks & Medical checks are carried out. Assist in determining departmental training requirements Ensure completion of training for hotel security, fire regulations and other health and safety legislation Assist in the organization of Team Member social events Work with local organizations and schools to promote the hospitality industry Promote and endorse staff benefits Assist and resolve team member and management queries Assists the DHR / HRM in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered. Assists in the preparation and update of the Human Resources Departmental Operations Manual. Ensures that all employee records are kept up to date (including employee annual leave, business trips, medical leave). Assists in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures. Assists in making sure that government-stipulated employee legislation is strictly followed and implemented. Manages the hotel's employee welfare programs, ensuring that the benefits supplied are relevant and competitive in the local market place. Responsible for the security and upkeep of personnel files including foreign national employee files. Helps to maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and minimize unnecessary payroll costs. Be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, employee sick leave report, vacation reports. Assists in researching competitive compensation/benefits/incentive packages. Assists in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and statutory are adhered to, including the timely and accurate reporting of financial information. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Conducts interviews and co-ordinates recruitment activities in liaison with the respective Heads of Department. Administers all internal transfers. Co-ordinates the administration of employee Performance Development Discussions and succession planning.

Company Description Eco Hotels is a globally acclaimed owner, developer, and asset manager of The Eco® and Ecolodge® brands, known for pioneering Carbon Neutral hotels. With a focus on sustainable hospitality, Eco Hotels operates in BRICS and N11 economies, starting in India where growth opportunities abound. Currently, Eco Hotels has an operating prototype in Kochi, Kerala, and plans to expand to over 21,000 rooms in the next decade through innovative methods. Incubated by Red Ribbon Asset Management Plc, Eco Hotels is committed to the highest standards of sustainability in hospitality. Role Description This is a full-time on-site role for a Duty Manager located in Nagpur. The Duty Manager will handle the daily operations of the hotel, ensure guest satisfaction, manage staff, and oversee safety and compliance with company policies. Responsibilities include coordinating front desk activities, managing reservations, addressing guest concerns, supervising maintenance and housekeeping, and ensuring a smooth and efficient hotel operation. Qualifications Experience in hotel management, front desk operations, and guest services Strong leadership and staff management skills Excellent communication and interpersonal skills Ability to handle stressful situations and resolve issues effectively Knowledge of safety and compliance regulations in the hospitality industry Proficiency in hotel management software and reservation systems Bachelor's degree in Hospitality Management or related field is preferred Experience with sustainable practices in hospitality is a plus