Front Office Associate

Job Description

Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Handle guest requests, complaints, and feedback in a professional manner. Manage front office operations including handling cash transactions accurately. Maintain accurate records of guest interactions using computer systems. Ensure efficient communication with other departments to resolve issues promptly. Desired Candidate Profile 1-3 years of experience in hospitality industry (front office management). BHM degree from a recognized institution (any specialization). Excellent English language skills for effective guest interaction.