Front Office Associate

Company Description

Dharana at Shillim is a unique destination that blends holistic wellbeing with the natural world. Located on 2,500 acres of untouched ancient landscape in Pune, Dharana offers transformative wellbeing experiences designed to rejuvenate and revitalize the inner self. Our goal is to leave guests inspired and educated in holistic ways of living for the long term.

Role Description

This is a full-time, on-site role for a Front Office Associate located in Pune. The Front Office Associate will be responsible for greeting and assisting guests with check-in and check-out procedures, answering phone calls, and managing reception duties. The role will also involve providing excellent customer service and efficient communication with guests to ensure a pleasant stay.

Qualifications

• Proficiency in Receptionist Duties and Check-in skills
• Strong Customer Service and Phone Etiquette skills
• Excellent Communication skills
• Friendly and professional demeanor
• Ability to work independently and as part of a team
• Previous experience in a similar role is a plus
• High school diploma or equivalent qualification