Front Office Associate

Job Description

Company Description The Bawa Group of Hotels offers an exclusive range of boutique properties in Mumbai, each located in premium areas to serve business and family travelers. With properties like Hotel Bawa International near Mumbai domestic Airport, Hotel Bawa Continental in Juhu, Hotel Bawa Suites in Khar, and Hotel Bawa Regency in Dadar, the group ensures a memorable stay. The hotels are designed to provide superior facilities and modern business services, catering to the needs of discerning travelers. Role Description This is a full-time, on-site role for a Front Office Associate based in Udaipur. The Front Office Associate will be responsible for managing receptionist duties, handling phone etiquette, overseeing check-in processes, and delivering exceptional customer service. Daily tasks include greeting guests, managing reservations, answering inquiries, and ensuring a smooth operation at the front desk. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Strong Customer Service and Check-in skills Excellent Communication skills Experience in hospitality industry is a plus Ability to manage multiple tasks efficiently High school diploma or equivalent; additional qualifications in Hotel Management are advantageous Show more Show less