Front Office Assistant

A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies.

• Welcome customers and guests in a warm and friendly manner.
• Ascertains their purchasing needs.
• Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
• Knows all essential aspects of our business operations.
• Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
• Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Monitors lobby and work area determine customer flow.
• Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
• Facilitates correspondence with customers.
• Acts as the site liaison for the services and sales center.
• Works collaboratively with other staff, managers, and resources.

Job Types: Full-time, Permanent

Pay: From ₹10,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Ability to commute/relocate:

• Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• PMS: 2 years (Required)
• total work: 3 years (Required)

Language:

• Hindi (Required)
• English (Required)
• Nepali (Required)
• Bengali (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

Expected Start Date: 25/07/2025