Front Office Admin (Female)

Job description

We are seeking an experienced and enthusiastic Front Office Admin to oversee daily front desk operations and ensure excellent customer service. The ideal candidate will be responsible for managing staff, coordinating front office activities, and creating a welcoming and professional environment for clients, visitors, and employees.

Key Responsibilities:

• Supervise and manage front office staff, including receptionists, concierge, and administrative personnel.
• Ensure smooth daily operations of the front desk, lobby, and guest service areas.
• Maintain high standards of customer service and handle guest/client concerns promptly and professionally.
• Manage scheduling, shifts, and workflow of front office team members.
• Oversee reservation systems, appointment scheduling, and visitor management.
• Maintain accurate records, reports, and logs related to front office operations.
• Train and mentor front office staff on company policies, procedures, and customer service standards.
• Collaborate with other departments to ensure seamless operations and communication.
• Monitor inventory of office supplies and place orders as necessary.
• Ensure cleanliness and organization of reception and lobby areas.

Requirements:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office Suite and front desk systems
• Problem-solving mindset and ability to handle high-pressure situations professionally.
• Well-groomed, professional appearance.

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Experience:

• Front Office Admin: 3 years (Preferred)

Work Location: In person