Front Desk Receptionist

Job Summary:

Receptionist

Key Roles & Responsibilities:

• Greet and welcome visitors in a warm and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area, ensuring it is clean and presentable at all times.
• Receive and sort daily mail/deliveries/couriers.
• Schedule and confirm appointments and meetings.
• Maintain visitor records and ensure security protocols are followed.
• Assist in administrative tasks such as data entry,filing,scanning, and managing office supplies.
• Coordinate with internal departments as needed.
• Handle inquiries (in person, over the phone, or via email) professionally and promptly.
• Maintain confidentiality of sensitive information.

Required Skills & Qualifications:

• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Professional attitude and appearance.
• Strong customer service and interpersonal skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.