Posted:4 hours ago|
Platform:
On-site
Full Time
Role Description
· Greet, check-in, respond to requests and settle accounts while providing exceptional
service
· Take initiative to add a personalized experience
· Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
· Doing reservations, cancellation and modification of bookings of hotel rooms
· Guiding guests about hotel amenities, local areas and direction
· Smooth check-in and check-out of guests from the hotels in the USA using the virtual front desk
· Communicating and collaborating with the local hotel team and participating in the smooth overall operation of the hotel
Skills and Experience required
· Experience in the hospitality industry is plus point or else any other industry is fine
· Service focused personality is essential
· Fluency in English, both verbal and written
· Strong customer service skills, such as empathy, listening skill, problem-solving skill
· Excellent verbal and written communication skills
· Organizational and time management abilities
· Should be comfortable for rotational shifts
· Freshers can apply
Job Types: Full-time, Fresher
Pay: From ₹20,000.00 per month
Benefits:
Work Location: In person
Kiosist pvt ltd
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