Key Responsibilities: Greeting Visitors: Welcome guests and clients warmly. Ensure a positive first impression of the organization. 2. Managing Phone Calls: Answer, screen, and forward incoming calls. Take messages and provide information as needed. 3.Handling Correspondence: Receive and sort mail and packages. Prepare outgoing mail and maintain mail logs. 4.Scheduling Appointments: Manage calendars for meetings and appointments. Coordinate schedules for staff and clients. 5 .Maintaining Records: Keep accurate records of visitor logs and inquiries. Update databases and filing systems as needed. 6.Providing Information: Assist visitors with information about the organization’s services and policies. Direct inquiries to the appropriate department or personnel. 7. Administrative Support: Perform clerical tasks, including data entry and document preparation. Assist in the preparation of reports and presentations. 8. Office Management: Maintain cleanliness and organization of the front desk area. Ensure office supplies are stocked and ordered when necessary. 9. Security Protocols: Monitor visitor access and maintain security awareness. Handle emergencies or unexpected situations calmly and efficiently. 10.Collaboration: Work closely with other team members and departments to support overall operations.

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Front Desk Receptionist