Front Desk Receptionist

Job Description

We are seeking a professional, courteous, and detail-oriented Receptionist to be the first point of contact for clients at our immigration office. The candidate should will have excellent communication and organizational skills, a customer-focused attitude, and the ability to handle sensitive information with discretion. Prior experience in legal or immigration services is a plus. Key Responsibilities: Greet clients and visitors in a professional and friendly manner. Answer and direct phone calls and emails promptly and professionally. Schedule client appointments and maintain the office calendar. Assist clients with basic inquiries related to immigration services, procedures, and documentation requirements. Collect and verify client information and documentation at the front desk. Maintain a clean and organized reception area. Handle incoming and outgoing mail, courier packages, and office deliveries. Perform administrative duties including data entry, filing, photocopying, and scanning of documents. Communicate with team members to relay messages or coordinate client matters. Ensure confidentiality of all client records and immigration-related information. Qualifications: Graduate. Proven experience as a receptionist, front desk representative, or similar role—preferably in immigration, legal, or government-related fields. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Familiarity with immigration forms, processes, or legal terminology is an advantage. Professional appearance and demeanor. Location: Chandigarh, Punjab Experience Required : Fresher or 6 months Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Job Types: Full-time, Permanent, Contractual / Temporary Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person