Front Desk Receptionist

You are being offered the role of Front Office Executive in a well-known hospitality establishment located in Nagercoil. Your responsibilities will include welcoming guests, managing check-in/check-out processes, handling guest queries and complaints, coordinating with different departments, maintaining guest records, and ensuring a clean and organized reception area. Key Responsibilities: - Welcome guests warmly and assist with check-in / check-out processes - Handle guest queries, complaints, and provide excellent customer service - Manage room bookings, reservations, and guest records - Coordinate with housekeeping, kitchen, and other departments - Handle front desk calls, emails, and walk-in enquiries - Maintain front-office reports and documentation - Ensure reception area is clean, organized, and guest-friendly - Maintain a professional and positive attitude at all times Required Skills & Qualifications: - Female candidates only - 12 years of experience in front office/customer handling (hospitality preferred) - Good communication skills - Basic computer knowledge (MS Office, reservation systems is a plus) - Pleasant appearance and good interpersonal skills - Any qualification accepted In addition to the above responsibilities and qualifications, the job also offers benefits such as a monthly salary of 20,000, immediate joining, health insurance, and provident fund. This is a full-time position with potential career growth opportunities within the hospitality sector. Please note that the education requirement is Higher Secondary (12th Pass) preferred, and at least 1 year of experience in front desk operations is required. The work location will be in person at the hospitality establishment in Nagercoil. You are being offered the role of Front Office Executive in a well-known hospitality establishment located in Nagercoil. Your responsibilities will include welcoming guests, managing check-in/check-out processes, handling guest queries and complaints, coordinating with different departments, maintaining guest records, and ensuring a clean and organized reception area. Key Responsibilities: - Welcome guests warmly and assist with check-in / check-out processes - Handle guest queries, complaints, and provide excellent customer service - Manage room bookings, reservations, and guest records - Coordinate with housekeeping, kitchen, and other departments - Handle front desk calls, emails, and walk-in enquiries - Maintain front-office reports and documentation - Ensure reception area is clean, organized, and guest-friendly - Maintain a professional and positive attitude at all times Required Skills & Qualifications: - Female candidates only - 12 years of experience in front office/customer handling (hospitality preferred) - Good communication skills - Basic computer knowledge (MS Office, reservation systems is a plus) - Pleasant appearance and good interpersonal skills - Any qualification accepted In addition to the above responsibilities and qualifications, the job also offers benefits such as a monthly salary of 20,000, immediate joining, health insurance, and provident fund. This is a full-time position with potential career growth opportunities within the hospitality sector. Please note that the education requirement is Higher Secondary (12th Pass) preferred, and at least 1 year of experience in front desk operations is required. The work location will be in person at the hospitality establishment in Nagercoil.