Front Desk Receptionist- Car Detailing and Body Shop Centre

Job Summary

We are looking for a polite, confident and customer-focused Front Desk Receptionist for our Car Detailing & Body Shop Centre. The candidate will welcome customers, understand their service needs, manage appointments, coordinate with technicians, and ensure a smooth customer experience from vehicle check-in to delivery.

Key Responsibilities

• Greet and assist customers visiting the centre
• Explain detailing & body shop services, packages, and pricing
• Create job cards and manage customer check-in/check-out
• Schedule and manage daily appointments
• Coordinate with detailing team, painters, and technicians
• Update customers about service progress, delays, and delivery times
• Handle calls, WhatsApp messages and customer queries
• Prepare estimates, invoices and handle payment processing
• Maintain front desk area and customer lounge
• Take customer feedback and maintain reports
• Assist the manager with daily administrative tasks

Required Skills

• Good communication skills (Hindi & English)
• Polite and professional customer handling
• Basic computer skills (Excel, billing software, WhatsApp)
• Multitasking and time management abilities
• Knowledge of car detailing/body shop services (preferred but not mandatory)

Qualifications

• Minimum 12th pass (Graduation preferred)
• Experience in automobile, car detailing, or customer service is an advantage
• Freshers with good communication can also apply

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Education:

• Bachelor's (Preferred)

Experience:

• Front desk: 2 years (Preferred)

Work Location: In person