Front Desk Manager

As a Front Desk Manager at Moustache Hostel in Kolkata, West Bengal, you will play a crucial role in ensuring exceptional guest service and overseeing the front desk operations. Your responsibilities will include: - Managing and supervising the front desk staff to deliver top-notch guest service. - Efficiently handling guest check-ins, check-outs, reservations, and inquiries. - Addressing guest concerns, requests, and special requirements promptly. - Maintaining records, billing, and cash handling procedures accurately. - Ensuring the front desk area is well-organized and presentable. To excel in this role, you should possess: - 4 to 5 years of experience in front desk management in the hospitality industry. - Strong leadership and communication skills. - Proficiency in hotel management software. - Exceptional customer service orientation. Joining Moustache Hostel offers you the opportunity to be part of an innovative and growing hostel chain with a competitive compensation package. You can expect a friendly and inclusive work environment that fosters career advancement. Please note the salary details will be discussed during the interview process. Front Desk Managers at Moustache Hostel may need to work flexible hours, including evenings and weekends, to cater to guest needs. If you are interested in applying for the Front Desk Manager position, click the "Apply Now" button and follow the instructions to submit your application.,