Front Desk Executive

Job Description (JD)Position Title: Front Desk ExecutiveDepartment: Administration / Corporate ServicesReporting To: Admin Manager / Office Manager / HR ManagerLocation: Corporate OfficeEmployment Type: Full-timeJob Purpose

The Front Desk Executive is responsible for managing the reception area, handling visitor and call management, and providing administrative support to ensure smooth day-to-day operations of the corporate office while maintaining a professional corporate image.

Key Responsibilities1. Reception & Visitor Management

• Greet and welcome clients, vendors, candidates, and visitors courteously
• Maintain visitor entry logs and issue visitor passes as per company policy
• Inform concerned employees about visitor arrivals and ensure proper coordination
• Ensure adherence to security, access control, and confidentiality guidelines

2. Call & Communication Handling

• Answer incoming calls professionally and route them to appropriate departments
• Handle general email inquiries and official correspondence
• Take accurate messages and ensure timely follow-up

3. Appointment & Meeting Coordination

• Schedule appointments and manage meeting room bookings
• Coordinate meetings, interviews, and corporate visits
• Arrange refreshments and basic logistics for meetings when required

4. Administrative & Office Support

• Maintain front desk registers, courier logs, and office records
• Handle incoming and outgoing couriers and parcels
• Support HR with interview scheduling, candidate coordination, and onboarding formalities
• Assist with documentation, data entry, filing, and basic reports

5. Corporate Image & Office Management

• Maintain a clean, organized, and professional reception area
• Ensure compliance with corporate etiquette, grooming standards, and office policies
• Monitor and requisition front-office-related stationery and supplies

6. Coordination & Support

• Coordinate with HR, Admin, IT, Security, and Facilities teams
• Escalate issues related to security, facilities, or visitor concerns
• Support internal events, trainings, and corporate activities

Key Skills & Competencies

• Excellent verbal and written communication skills
• Professional appearance and positive attitude
• Strong organizational and multitasking abilities
• Proficiency in MS Office (Word, Excel, Outlook) and email systems
• Customer service orientation and problem-solving skills
• Ability to handle confidential information discreetly

Educational Qualifications

• Graduate in any discipline (preferred)
• Additional certification in Office Administration or Customer Service is an advantage

Experience

• 0-1 years of experience as a Front Desk Executive / Receptionist in a corporate healthcare environment

Working Conditions

• Full-time, office-based role
• May require flexibility during corporate events or extended office hours

Job Types: Full-time, Internship
Contract length: 11 months

Pay: ₹10,000.00 - ₹32,642.76 per month

Work Location: In person