Front Desk Executive

Job Summary

An European Standard IVF Hospital at Pune is hiring Front desk Executive

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings

Responsibilities and Duties

• Attend the Patient and make a daily call Log.
• Follow up with the patient as per their Appointment schedule.
• Take a round of all the premises on daily basis.
• Do the incoming & outgoing of calls.
• Transfer in & transfer out both the land lines.
• Conference call.
• Sent & received couriers.
• Attend guest & visitors.
• Update Director Appointment book.
• Keep Daily call records & check the bills for the same.
• Process of ID cards.
• Day to Day work update to Admin Officer.

Required Experience, Skills and Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment.
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Any Graduate
• Fluent in English

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person