Front Desk cum Tele sales Counselor

Roles & Responsibilities:

Front Desk Duties:

• Handle walk-in inquiries, incoming calls, route calls, and provide basic information about services.
• Record and maintain accurate data of walk-in clients in CRM & Google Sheet
• Provide general administrative support, including scanning documents and coordinating courier services
• Assist with other administrative tasks as assigned by management

Telesales Counselor Duties:

• Make new sales calls 150/ per day (Leads will be given by us).
• Ensure maximum documents are collected from clients and share them promptly with the assigned counselor for further processing.
• Take regular follow-ups with counselors regarding application status, missing documents, and next steps in the process.
• Ensure to achieve Application Conversion Targets and Fees Payment Targets as assigned monthly & intake wise.

Required Skills:

• Excellent communication skills (verbal and written)
• Proficiency in Microsoft Office Suite, especially Excel
• Strong organizational and multitasking abilities
• Customer service orientation
• Time management skills
• Ability to work with diverse populations
• Female candidate is prefer

Required Qualification: Minimum Graduation (Any Specialization)

Location: Surat

Salary Range: 25K to 30K+Incentive

Interested candidate can share resume on: hr@swecvisaconsultant.com

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person