Front Desk

As the Front Office Assistant at our school located in Hyderabad, your role is crucial in ensuring a smooth and welcoming environment for visitors, parents, and staff. Your primary responsibilities include: - **Front Desk Management:** - Greet and assist visitors, students, parents, and staff professionally. - Answer and direct phone calls accurately. - Maintain a welcoming and organized reception area. - **Communication & Coordination:** - Handle inquiries via phone, email, or in person. - Distribute messages, notices, and mail efficiently. - Liaise with internal departments and external vendors as necessary. - **Student & Parent Interaction:** - Assist with check-in/check-out procedures. - Record student attendance and manage admission procedures. - Support student orientation when required. - **Administrative Support:** - Maintain visitor logs and ensure security protocols. - Coordinate courier services. - Help schedule appointments and school events. - Provide clerical support including data entry and document preparation. - **Technology & Systems:** - Utilize school software systems effectively. - Update databases and contact information regularly. **Qualifications & Skills:** - Bachelor's degree or equivalent preferred. - 1-3 years of experience in a school or customer-facing role. - Strong communication and interpersonal skills. - Proficiency in MS Office and basic IT tools. - Ability to multitask and handle pressure. - Knowledge of school management software desirable. - Fluency in English; knowledge of other languages is a plus. In terms of working conditions, your office hours will typically align with school timings. Punctuality, reliability, and occasional extended hours during events or admissions season are expected. Your personal attributes should include being friendly, discreet, detail-oriented, and culturally sensitive. Your approachable demeanor and organizational skills will contribute significantly to the efficient operation of our front office.,