Front Desk Agent

Job Description: As a Front Desk Agent, you will be responsible for warmly welcoming guests to the hotel and assisting them with any queries they may have during their stay. Your main duties will include providing guests with an efficient and smooth check-in and check-out process, ensuring all billing is complete and accurate, and anticipating guests" needs to help make their stay a memorable one. Key Responsibilities: - Warmly welcome guests to the hotel and assist them with any queries during their stay - Provide an efficient and smooth check-in and check-out process - Ensure all billing is complete and accurate - Anticipate guests" needs to enhance their stay experience Qualifications Required: - Diploma in Hospitality Management or similar - Experience in Reception or in a guest service type of role - Well-groomed, friendly, and with a warm personality - Confident communication skills - Computer literacy in Opera Fidelio, Micros, Microsoft Office, EDC Machine - Fluent English language skills,