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Freshers & Experienced - BPO/Voice Process

Freshers & Experienced - BPO/Voice Process

Linchpin Technologies

0 - 4 years

5 - 13 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for enthusiastic individuals to join our BPO/Voice Process team. This role is suitable for both freshers and candidates with up to 4 years of experience who are eager to start or advance their careers in customer service. Responsibilities Handle inbound and outbound calls efficiently and professionally. Resolve customer queries and issues with a high level of customer service. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Provide feedback on call processes and suggest improvements. Skills and Qualifications Excellent verbal and written communication skills in English and local language. Strong listening skills and the ability to empathize with customers. Basic computer skills and familiarity with MS Office applications. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a customer-oriented mindset.

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1130 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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