Posted:18 hours ago|
Platform:
Work from Office
Full Time
Provide customer or client support while ensuring high levels of quality and professionalism
Understand and follow process guidelines, SLAs, and quality standards
Maintain accurate records and documentation of interactions
Collaborate with internal teams to resolve queries efficiently
Meet productivity, quality, and compliance metrics
Required Skills & Qualifications
Bachelors degree in any discipline (preferred)
Strong communication and comprehension skills
Basic computer knowledge (MS Office, email tools, CRM systems)
Preferred Experience
Prior experience working with international clients or multilingual processes is an advantage
Additional Requirements
Flexibility to work on weekends and holidays as per business needs
Strong attention to detail and problem-solving skills
Ability to work independently as well as in a team environment
What We Offer
Competitive salary package
Exposure to international processes
Professional growth and learning opportunities
Inclusive and multicultural work environment
IntouchCX
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