319 Fraud Monitoring Jobs - Page 5

Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 2 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus. Call HR Sameera-9900975043(Whatsapp OR Call) Email ID sameera @thejobfactory.co.in Role & responsibilities Preferred candidate profile

Urgent Hiring For Anti Money Laundering (AML} Chat support Experience- Minimum 1 year in AML / KYC Graduation mandatory Shit- 24/7 , Any 9 hours, Package - 5 LPA "Immediate joiners required" connect on HR Sangeeta 7693928266 Required Candidate profile 6 month of experience preferred in "Anti money laundering" field. Excellent verbal and written communication Problem-solving and time management skills Immediate joiners only

Immediate Joining for fraud investigation profile Bangalore location 5 days work 2 week off 1 way cab Rotational shift & off No Notice Permanent Role Call Hr shruthi -9008812627 (Whatsapp OR Call) Email ID - shruthic@thejobfactory.co.in

Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 2 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus. Call HR SHRUTHI - 9008812627 Email ID - shruthic @thejobfactory.co.in Role & responsibilities Preferred candidate profile

Hiring For Fraud Analyst Walkin Interview On Date 18-7-2025 Profile- Fraud Analyst, Fraud Prevention, Fraud Detection, Fraud Monitoring, Fraud Control Experience 6months - 3 years in Fraud Analyst Package upto- 5.75LPA Excellent Communication Skills required 5 Days Working & 24*7 Shift Graduation Required Location- Pune For more Info Contact with Priyanka 9366772439 & Sonia 7011255603 Email id- priyanka@manningconsulting.in / Sonia@manningconsulting.in

Hiring for Fraud Investigation Profile / Work from Office / Salary Max-7.5lpa Minimum 1 year exp and above as fraud investigator 5 days work 2 week off US Rotational shift & off 1 way transport Bangalore location only Immediate Joiners only Roles & Responsibilities: Identifying, investigating, and preventing fraudulent activities Tracking down individuals involved in illegal or suspicious activities and interviewing them. The case documentation should be carefully examined to understand the history of the suspects violations and to retain the information necessary for future references. Examining various documents like victim testimonies and financial records to find out whether the fraud occurred Prepare reports that clearly state the investigations and evidence Identifying any possible threats to the company and taking appropriate actions to avoid them promptly. Doing background checks, employee investigations, and asset searches on suspected individuals. Key Skills: Fraud Investigation Redflag SAR ATO Filing SAR Money Mule Fishing Tipping off Graduates Only Required docs: Aadhar card, Pan card, Educational Documents, Previous organization offer letter/ Relieving letter or resignation acceptance mail if quit recently & payslips For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Dear Candidates, Huge Opening Fraud Investigation Fraud Investigation SAL UPTO 7.5 TO 8LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR PAVITHRA T------95388 78908 Email ID----- pavithrat@thejobfactory.co.in

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Gayathri @ 9538878905 Email@ gayathri@thejobfactory.co.in

Hiring for AML Analyst OR Fraud Analyst Location: Malad Designation: AML Analyst grad with 1 year banking Exp mandatory US process (5.30pm to 8.30am) 5 days working Writtex : Cerf B2 CTC : 41ctc Chat process HR Krapanshi 9111762733

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call Sameera@9900975043(Whatsapp OR Call) Email ID sameera@thejobfactory.co.in

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Sameera@ 9900975043 ( Call OR Whatsapp ) Email - sameera@thejobfactory.co.in

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Gayathri @ 9538878905 Email@ gayathri@thejobfactory.co.in

Hiring Fraud Dispute Operations Representative | Gurgaon Note - Please apply 0nly If You are an Immediate Joiner Qualification - Graduate CTC - Upto 6.5LPA Location - Gurgaon Call/WhatsApp- 9147047908, 9147047909, 7678572840 Interview Venue - Spot Selection Spot Joining Human Before Resource Private Limited Plot F1, Unit 401 4th Floor Lift 2 Landmark- Sector 16 Noida Metro Rajnigandha Gate Beside HCL Sector 3 Noida - 201301 Mandatory experience: 1 year of Disputes and chargeback experience. Prior experience in handling card disputes, including fraud disputes required. Familiarity with handling disputes Experience in chat-based customer service is required, with a demonstrated ability to resolve complex queries efficiently. Language proficiency: Written English and second language proficiency level: B1 or higher Language Proficiency Check: The Supplier is responsible for carrying out specific language assessments, which will be determined and detailed by the Supplier. Skills and requirements: Reviews, verifies and/or identifies customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes to mitigate and/or recover losses. responsible for multiple claim types. Monitors and reviews complex account activity requiring research that may involve multiple transaction channels and products to reach resolution using multiple systems and applications Should possess banking knowledge and ability to analyze, investigate card & transaction disputed c Perform in-depth reviews of monetary and non-monetary transactions, and resolve customer disputes Reviews, verifies and/or identifies customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes to mitigate and/or recover losses responsible for multiple claim types. Monitors and reviews complex account activity requiring research that may involve multiple transaction channels and products to reach resolution using multiple systems and applications Receive direction from team lead and escalate questions and issues to more experienced roles Perform in-depth reviews of monetary and non-monetary transactions, and resolve customer disputes.

Job Title: Fraud Analyst Experience : Looking for Freshers to 3 Years (Preferably Male candidates) Salary 2 to 3 LPA Work Location: Chennai (Navalur), Work from office Shift and Week off: Rotational shift and rotational week off Who we are? CES is an information technology consulting and process outsourcing services company, which helps its customers with information technology services / solutions and streamlining their business process by leveraging our expertise and domain knowledge in various technologies such as Microsoft, Java, LAMP, Oracle and SAP. CES delivers these services with the highest levels of integrity, quality and professionalism. CES customers span across many verticals such as Automotive, BFSI, Farming & Agriculture, Healthcare, Higher Education, Independent Software Vendors (ISVs), Manufacturing & Distribution, Online Retail (e-Tail), Public Sector and Travel & Hospitality. What we are looking for The Fraud Analyst is responsible for detecting and preventing fraudulent activities within the organization. The role involves analyzing financial transactions, identifying red flags, and investigating suspicious activities. Freshers with good communication. Any graduation is fine Immediate joiners are preferred Should willing to work in rotational shift Walk in interview happening on 15/7/2025, Tuesday at the below address, CES Limited 1st Floor, West wing Beta Block, SSPDL, Old No. 25, Rajiv Gandhi Salai (OMR), Navalur, Chennai 603103 Why is CES the place for you? Innovative and Dynamic Work Environment Commitment to Employee Growth Meaningful Impact Supportive Team Dynamics Positive Company Culture We believe that CES is not just a workplace; it's a community where you can grow professionally, make a meaningful impact, and be a part of exciting projects. We are confident that your skills and experiences align perfectly with our vision, and we would be thrilled to welcome you to our team. Know more about us www.cesltd.com

Hiring for AML / KYC Analyst || 6 Lpa || Hyd || Non Voice process || Max Salary: 6 LPA - Depends upon last ctc Location: Hyd Shift: Rotational Shifts & Rotational week offs Experience: 2+ years (preferred in AML/KYC/Transaction Monitoring) Job Description : We are seeking a detail-oriented and analytical AML Analyst to join our compliance team. The ideal candidate will be responsible for monitoring financial transactions, identifying suspicious activities, and ensuring compliance with AML regulations and internal policies. Key Responsibilities : Monitor, review, and analyze financial transactions to detect potential money laundering activities. Conduct enhanced due diligence (EDD) and customer due diligence (CDD) as required. Investigate and report suspicious activity through the filing of SARs (Suspicious Activity Reports). Use AML software tools to identify unusual patterns or transactions. Work closely with compliance, risk, and legal teams to ensure adherence to regulatory requirements. Maintain accurate documentation and audit trails of all case files and investigations. Stay up-to-date with AML regulations and best practices. Required Skills & Qualifications : Any Graduation 2+ years of relevant experience in AML, KYC, Transaction Monitoring, or Compliance. Familiarity with global AML laws and regulations (e.g., PMLA, FATF, OFAC). Strong analytical, research, and communication skills. Ability to work in a fast-paced, high-pressure environment and manage shifts. Shift & Work Environment Rotational shifts Willingness to work in a compliance-driven and process-oriented setup. Perks & Benefits Share your updated resume via WhatsApp to: LAVANYA HR 9063062913 Email Your Updated CV : lavanya05.axisservices@gmail.com Refer your friends & colleagues too! Great opportunities for all!

PURPOSE OF THE JOB To eliminate the fraud payout request and operational risk in the payout processing To Identify process/system level gaps at early stage and plug in time To conduct due diligence on various parameters and to ensure seamless effectiveness DUTIES & RESPONSIBILITIES Proactive detection and prevention of possible fraudulent transactions to minimize payout loss Perform quality controls to rule out incorrect payouts Client verification and deducing of contact details & account number to proactively identify probable frauds/Incorrect payouts Review team progress and ensure that all the team members cases are reviewed as per Review Grid Driving self and team members for timely closure of cases within TAT End to end managing of PIU cases on investigations and quality closure Improve operational management systems, processes and best practices Continuous improvement towards identification of high risk cases Ensure compliance with organizational policies, procedures and quality standards To develop and submit/publish regular MIS on various activities to Head of Fraud Risk and Operations

Hiring for Aml Analyst OR Fraud Analyst Location: Malad Designation: AML Analyst Hsc or grad with 1 year banking exp mandatory US process (5.30pm to 8.30am) 5 days working Writtex : Cerf B2 Ctc : 41ctc Chat process HR Arti 9522754537

Role & responsibilities Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 2 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus. Call HR SHRUTHI - 9008812627 Email ID - shruthic @thejobfactory.co.in Preferred candidate profile

DEAR APPLICANT, Call Sameera@9900975043 (Whatsapp OR Call) Email ID sameera@thejobfactory.co.in Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 2 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus. Call Sameera@9900975043(Whatsapp OR Call) Email ID sameera@thejobfactory.co.in Preferred candidate profile

Hiring for Fraud investigation Min 2 yrs exp No notice Immediate joiners only 5 days work 2 week off 1 way cab US Shift rotational week off Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call Sameera@9900975043(Whatsapp OR Call) Email ID sameera@thejobfactory.co.in

Hiring for International Banking Fraud Investigator 5 days work 2 week off Immediate Joiners US rotational shift & Rotational Off For more details call HR Omprasad Shetty@9900345707 omprasad@thejobfactory.co.in

Transaction Risk Investigator Min 2 years exp 5 days work 2 week off 1 way transport US Shift Rotational week off Max Sal-7lpa - ctc Immediate joiners only Bangalore location CALL OR EMAIL Nivetha-9035369666 Nivetham@thejobfactory.co.in

Business Function Group Legal, Compliance & Secretariat ensures that the banks interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders. Job Purpose:- With growing number of transactions in cards and digital platform hiring resources who will be responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers transactions / accounts and they will monitor system alerts daily and take necessary action to protect customers and the bank. Key Accountabilities:- Responsible for developing and implementing action plans for detecting fraudulent activities. Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process. Timely review of Fraud and Authorization rules/parameters in respective systems based on Analysis of new fraud trends. Ensure compliance with all laid down policies and procedures for smooth operations of unit. Initiatives to enhance approval rates. Job Duties & responsibilities:- Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process To ensure investigation is completed & closure report is issued within TAT from the date when case is referred Implementation of fraud rules in systems based on Analysis of new fraud trends. Monitor real time queues and identify high risk transactions within acceptable turnaround time Recommend anti-fraud processes for changing transaction patterns and trends. Process and approve authorization requests Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved. Educate Merchants on the correct card acceptance and authorization procedures. Attend to and process Lost/Stolen Card reports from Cardholders Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses Consistently adopt group Investigation Standards & procedures Contact cardholders to verify transaction Ensure submission of pertinent information / reports on confirmed fraud transactions. Monitor personal and team performance and identify ways to improve team performance and service standards. Willing to work in shifts (24/7) based on team requirements Actively review and streamline operation processes Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards. Check & maintain necessary MIS data, reports, files, records or movements. Provide necessary administrative support in the processing of authorization- related tasks. Provide timely updates to BU/SU/Team Lead. Required Experience:- Associate 4-6 years, Analyst 2-4 years, in similar profile Proficient in English with good interpersonal and communication skills Willing to do shift duties (24/7 set up). Education / Preferred Qualifications:- Commerce Graduate Core Competencies:- Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc. Technical Competencies:- Investigation, Data Analytics etc. Work Relationship:- Support and maintain good working relationship with below units in timely investigations to process customer s fraudulent transactions claims. Internal workstreams like CBG Business Unit/ Product/ CCTR/ Operations etc. External workstreams like Intellect/ Verinite/ M2P vendor etc. DBS India - Culture & Behaviors:- Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Knowledge Base, Build Skill Sets & Develop Competencies Invest in Team Building & Motivation through Ideation & Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity

Transaction Risk Investigator Min 2 years exp 5 days work 2 week off 1 way transport US Shift Rotational week off Max Sal-7lpa - ctc Immediate joiners only Bangalore location Call HR Raksha@9900969073 raksha@thejobfactory.co.in