Job
Description
Job Title: Fraud Detection and Investigation Analyst Position: Associate Experience: (2-3) Years of related experience Job location: Hyderabad Employment Type: Full Time Shift 5:00 P M 2 AM Job Summary: As an Operations Analyst specializing in detection and investigation of fraudulent transactions, you will play a vital role in minimizing risk to the bank. You will analyze processes, identify opportunities for efficiency, and collaborate with cross-functional teams to ensure smooth operational workflows and compliance with industry regulations. Responsibilities: A Detection & Investigation Analyst within organizations Retail Bank Operations Disputes organization will: Review and investigate customer cases, reports, and work for potential and actual loss; minimizes fraud, Chargeback, AML and/or organizational risk. Responsible for early detection of suspicious activity, control and prevention of losses. Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Uses defined research procedures to identify and resolve issues. Starts to identify trends. Follows standards and practices to mitigate fraud, AML and other risk exposure and loss. Shares best practices amongst the team and/or service partners. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. Qualifications, Requirements & Skills : Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related Disputes and Chargeback experience in Debit Cards product. Preferred Skills Analytical Thinking, Customer Needs (Inactive), Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies, Strategic (Inactive) Education Bachelors degree in any discipline Commerce or Banking would be a plus CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
