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Job Type

Full Time

Job Description

Job Title:

Location:


Fraud Analysts

Key Responsibilities:

  • chat and voice

  • Analyze transactions and customer data to identify and prevent fraudulent activity.

  • Conduct KYC checks in line with compliance standards and regulatory requirements.

  • Investigate and resolve fraud claims effectively and within the set timelines.

  • Document findings and escalate cases to higher authorities as required.

  • Maintain accurate records of all interactions and case resolutions.

  • Deliver excellent customer service while ensuring the integrity of the process.

Required Skills & Qualifications:

  • 6 months of experience

  • banking processes

  • English

  • rotational shift environment

  • Attention to detail, analytical mindset, and strong problem-solving skills.

  • Graduate in any discipline (preferred).

Benefits:

  • 28,000/month

  • incentives

  • Exposure to international banking process

  • Professional work environment with growth opportunities


Contact HR: Himanshu Dhurve

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