FOS - Field Sales

Company Description

Shiprocket is India’s largest eCommerce enablement platform, offering digital retailers an end-to-end customer experience platform. Launched in 2017, the company provides shipping, fulfillment, customer communication, and marketing tools for SMEs, D2C retailers, and social commerce retailers across India. Shiprocket has a network of 25+ courier partners delivering to more than 24,000 pin codes in India and 220 countries worldwide. The platform supports 2.5 lakh plus sellers who generate significant GMV annually, delivering packets to over 70M consumers each year.

Role Description

This is a full-time on-site role located in New Delhi for a Field Sales (FOS) position for its Hyperlocal services - Shiprocket Quick. The Field Sales role involves generating leads, engaging with potential customers, and converting prospects into clients. Daily tasks include managing sales operations, providing excellent customer service, and ensuring a seamless customer experience. The successful candidate will also be responsible for maintaining relationships with existing clients and meeting sales targets.

Qualifications

• Excellent Communication and Customer Service skills
• Proven experience in Sales and Lead Generation
• Strong Sales Operations skills
• Ability to work independently and on-site in New Delhi
• Experience in the eCommerce or logistics industry is a plus
• 2W is must.
• At least 2 years of experience in Logistics / Quick Commerce