Food and beverage captain

Job Description

*Role and Responsibilities of a Food and Beverage (F&B) Captain* *Key Responsibilities:* *Guest Service:* * Greet and seat guests warmly. * Take orders accurately and offer menu suggestions. * Ensure timely service of food and beverages. * Address guest complaints or concerns promptly and professionally. *Team Supervision:* * Brief service staff before each shift (menu changes, special events, etc.). * Allocate and monitor daily tasks for waiters and stewards. * Ensure grooming and discipline standards are maintained by the team. *Coordination:* * Coordinate with the kitchen for timely order delivery. * Liaise with housekeeping and front office when needed for guest requests. * Work closely with the banquet or event coordinator during functions. *Quality & Hygiene:* * Ensure tables, chairs, and service areas are clean and well-arranged. * Monitor food presentation and service standards. * Enforce hygiene and safety regulations in the service area. *Billing and Reporting:* * Ensure accurate billing and handle payments when required. * Report daily sales, guest feedback, and any incidents to the F&B Manager. *Inventory & Supplies:* * Monitor stock levels of service items (cutlery, napkins, etc.). * Request replenishment from the store as needed. * *Skills Required* * Excellent communication and leadership skills. * Strong knowledge of food and beverage service. * Customer-focused with attention to detail. * Ability to work under pressure and manage a team. Job Type: Full-time Pay: Up to ₹18,000.00 per month Benefits: Food provided Leave encashment Paid time off Schedule: Rotational shift Work Location: In person