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Food and Beverage Associate

0 years

1 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

About Xpanse Coffee:

At Xpanse Coffee, we blend high-quality brews with technology and creativity to deliver a modern café experience. Our mission is to serve premium coffee and fresh food with consistency, speed, and a warm human touch. As a fast-growing brand, we value people who are passionate, driven, and ready to create delightful moments for our customers—one cup at a time.

Job Summary:

The Food and Beverage Associate is the face of the Xpanse Coffee experience. You will be responsible for engaging with customers, taking orders, preparing beverages, and maintaining a clean and inviting café environment. This is a fast-paced, customer-facing role ideal for individuals who enjoy hospitality, teamwork, and the café lifestyle.

Key Responsibilities:

Customer Service:

  • Greet customers warmly, answer questions about the menu, and make recommendations
  • Take orders accurately via digital POS systems and handle billing
  • Ensure every customer has a welcoming and satisfying café experience
  • Manage dine-in, takeaway, and online order flows efficiently
  • Handle feedback or complaints professionally and escalate if needed

Beverage & Food Service:

  • Prepare and serve coffee, tea, and other beverages according to brand standards
  • Assemble food items, snacks, or bakery products
  • Maintain knowledge of ingredients, allergens, and special promotions

Store Operations:

  • Ensure restocking of disposables, condiments, and supplies at service stations
  • Follow opening and closing checklists as assigned by the shift lead
  • Assist in managing inventory and receiving deliveries when required

Brand & Team Support:

  • Uphold Xpanse Coffee’s values and service guidelines in every interaction
  • Work collaboratively with associates, kitchen staff, and delivery partners
  • Participate in training sessions, product knowledge updates, and team meetings
  • Adapt to changing priorities or roles during rush hours

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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