Floor Manager

As a Floor Manager, your role involves scheduling and assigning tasks to staff to ensure adequate coverage during peak hours. You will be responsible for monitoring staff performance, providing feedback, and addressing any performance-related issues that may arise. Your key responsibilities will include answering customer questions, resolving problems, and maintaining customer satisfaction by providing effective problem-solving resources. Setting reasonable customer satisfaction goals and working with the team to consistently meet them will be crucial. You will also be expected to track daily sales and operational performance, reporting to senior management with insights and recommendations. Additionally, ensuring timely replenishment of stock, proper inventory management, and implementing loss prevention measures will be part of your daily tasks. Collaboration with team members to achieve service and operational targets is essential, along with maintaining regular communication with management to provide updates on floor activities. Your strong organizational skills, attention to detail, and ability to multitask effectively will be invaluable in this role. Qualifications Required: - 5+ years of proven textile experience as a Floor Manager or in a supervisory role within a retail showroom or service environment. - Proficiency in handling operational tasks, including inventory management and staff scheduling. - Familiarity with point-of-sale (POS) systems and operational management tools. - Proficiency in using inventory management or retail management software systems. This is a great opportunity to learn and grow in a dynamic retail environment. Best wishes for your application! Job Types: Full-time, Permanent Work Location: In person,