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5.0 - 9.0 years
0 Lacs
kollam, kerala
On-site
As a Floor Manager, your role involves scheduling and assigning tasks to staff to ensure adequate coverage during peak hours. You will be responsible for monitoring staff performance, providing feedback, and addressing any performance-related issues that may arise. Your key responsibilities will include answering customer questions, resolving problems, and maintaining customer satisfaction by providing effective problem-solving resources. Setting reasonable customer satisfaction goals and working with the team to consistently meet them will be crucial. You will also be expected to track daily sales and operational performance, reporting to senior management with insights and recommendations....
Posted 1 month ago
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