Floor Manager

· upervise the Family Amusement Centre (FAC) Floor and manage the day to day operations in the Centre.

· Implement open and closing operations as guided by the Manager in order to maintain safety and security of the Centre.

· Ensure that the Operations floor is safe, clean, well-staffed and conducive for family fun and conduct physical checks to ensure the same.

· Strictly adhere to the instructions provided by Management Trainee – FAC Operations and transform these instructions into an effective performance.

· Ensure that the shift staff provide the highest levels of consistent, prompt and courteous customer service.

· Ensure that all amusement units on the floor are performing effectively.

· Ensure that the redemption and reception counters are well staffed and equipped with the required supplies & consumables.

· Prepare purchase requisitions for supplies on an as required basis in the prescribed format.

· Implement shift scheduling based on the instructions from the Management Trainee – FAC Operations and complete the required shift paper work.

· Effectively manage Group and Birthday Party Bookings and make necessary arrangements.

· Coordinate facility start-up, shut down, and staff changeovers efficiently.

· Assist with floor operations by managing play zones where necessary.

· Implement and interpret policies and procedures to the staff, perform effective staff evaluation and make hiring, terminating and disciplinary recommendations.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Hospitality: 3 years (Preferred)
• total work: 3 years (Preferred)

Work Location: In person