1 - 3 years

2 - 5 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Floor Incharge – Service Department

Location: Roverz MotorBikes, Alappuzha
Job Type: Full-time
Experience: 1–3 years (Preferred)
Qualification: Minimum Plus Two / Diploma (Automobile preferred)

Job Summary

We are looking for a responsible and organized Floor Incharge to oversee daily service floor operations, coordinate workflow, and ensure smooth customer service at our service department.

Key Responsibilities

  • Manage day-to-day activities on the service floor.
  • Coordinate job cards, assign work to technicians, and track job progress.
  • Ensure timely delivery of vehicles to customers.
  • Monitor service quality and maintain customer satisfaction.
  • Communicate with customers regarding service updates and delays.
  • Maintain workshop cleanliness, safety, and proper tool usage.
  • Report daily work status to the Service Manager.
  • Support service operations and assist in resolving customer complaints.

Skills & Requirements

  • Good communication and coordination skills.
  • Ability to manage workflow efficiently.
  • Basic technical knowledge of two-wheelers (preferred).
  • Ability to handle customers professionally.
  • Strong organizational and problem-solving skills.

Job Type: Full-time

Work Location: In person

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