Fleet Supervisor - Pharmaceutical Logistics

Job Title: Fleet Supervisor Pharmaceutical Logistics

Vacancy: 1

Location: Rampurhat(Birbhum),West Bengal

Job Summary

The Fleet Supervisor will oversee end-to-end fleet operations for our pharmaceutical distribution network, ensuring timely, compliant, and cost-effective delivery of products. This role requires hands-on experience in mile-ops (first, middle, or last-mile logistics), team leadership, cash-on-delivery processes, and pharmaceutical warehouse operations. Candidates with backgrounds in quick-commerce/instant-delivery platforms will not be considered.

Key Responsibilities

• Mile Operations Management
  
  
  
  • Plan, monitor, and optimize first/middle/last-mile delivery routes to maximize on-time performance and cost efficiency.
  
  
  • Coordinate with external carriers and in-house drivers to meet stringent delivery SLAs.
  
  
  
  


• Team Leadership
  
  
  
  • Supervise, mentor, and develop a team of 10 20 delivery associates and drivers.
  
  
  • Conduct regular performance reviews, training sessions, and safety briefings.
  
  
  
  


• Cash-on-Delivery (COD) Handling
  
  
  
  • Implement and enforce standardized COD procedures, ensuring accurate collection, reconciliation, and timely handover to finance teams.
  
  
  • Resolve discrepancies and maintain audit-ready records.
  
  
  
  


• Pharmaceutical Warehouse Coordination
  
  
  
  • Collaborate closely with warehouse managers to ensure seamless pick-pack-load processes, maintaining GDP/GMP compliance.
  
  
  • Monitor inventory movement, temperature-controlled handling, and documentation accuracy.
  
  
  
  


• Compliance & Safety
  
  
  
  • Enforce adherence to regulatory requirements (e.g., GDP, EHS) across all fleet and warehouse activities.
  
  
  • Investigate and report on any incidents, implementing corrective actions.
  
  
  
  


• Reporting & Analytics
  
  
  
  • Generate daily/weekly/monthly operational reports (e.g., delivery KPIs, cost per mile, COD metrics).
  
  
  • Use data insights to drive continuous improvement initiatives.
  
  
  
  

Required Qualifications & Experience

• Bachelor s degree in Logistics, Supply Chain, Business Administration, or related field.


• Minimum 3 5 years supervisory experience in fleet operations within the pharmaceutical or cold-chain logistics industry.


• Demonstrated hands-on involvement in mile-ops (route planning, load balancing, carrier coordination).


• Proven track record managing COD processes, including reconciliation and audit compliance.


• Practical experience working in or alongside pharmaceutical warehouses, with knowledge of GDP/GMP standards.

Preferred Skills

• Proficiency with TMS/WMS software (e.g., Oracle WMS, SAP TM).


• Strong analytical skills and comfort with Excel or BI tools (e.g., Power BI, Tableau).


• Excellent communication skills, both written and verbal.


• Ability to work under pressure and adapt to changing priorities.


• Lean/Six Sigma certification or experience in process optimization.